Help & Guides
How to use The Dog Vault.
A complete walkthrough for setting up your kennel, publishing listings, tracking health records, managing inquiries, and growing your program on the platform.
1. Getting Started
The Dog Vault gives every kennel a professional public page, a private dashboard, and the tools to run listings, health records, and inquiries in one place.
- 1
Pick a plan
Visit Pricing and choose the tier that fits the size of your program. You can start with Single Seller (up to 5 dogs) and upgrade any time as you grow.
- 2
Create your account
Click Start your Dogvault, sign up with email or Google, and verify your account. You'll land in the Seller dashboard.
- 3
Complete kennel setup
Open Seller → Setup. Add your kennel name, public slug (thedogvault.com/b/your-slug), location, logo, cover image, contact email, and a short bio. This is the first thing buyers see.
Pro tips
- Choose a slug you'll keep long-term — it becomes part of your public URL.
- Use a high-resolution logo (square, transparent PNG is best).
2. Your Public Kennel Page
Every account gets a polished public page at thedogvault.com/b/your-slug. Buyers see your available dogs, produced dogs, testimonials, and contact form — no website builder needed.
- 1
Customize the hero
Upload a cover photo and write a 1–2 sentence tagline that describes who you breed/train for. Strong, honest copy converts.
- 2
Pin your best work
Feature your strongest current litter or available dog at the top so buyers see your standard immediately.
- 3
Preview before sharing
Click Preview Public Page from your dashboard to see exactly what a buyer sees before promoting the link.
3. Creating a Dog Listing
Listings are the heart of the platform. Each dog gets a structured profile with photos, video, pedigree, evaluations, pricing, and status.
- 1
Add a new dog
Seller → Listings → New Dog. Enter call name, registered name, DOB, sex, breed, color, and weight.
- 2
Upload media
Add 5–10 sharp photos and at least one video clip. Drag to reorder; the first image is the card thumbnail.
- 3
Pedigree & ratings
Fill in sire and dam, then set honest drive/temperament ratings (nerves, social, prey, defense, hunt, environmental). Buyers trust kennels that rate accurately, not perfectly.
- 4
Pricing & status
Set price (or POR), deposit amount, and status: Available, Pending, or Placed. Status updates show instantly on the public page.
- 5
Publish
Toggle Published and save. The dog appears on your kennel page and in the global marketplace.
Pro tips
- Video sells. Even 15 seconds of obedience or bite work converts better than 20 photos.
- Be honest about weaknesses — serious buyers respect it and casual buyers self-select out.
4. Health & Vaccine Records
Track every vaccine, vet visit, and health milestone per dog. Buyers can view a clean summary; you keep the full backend record.
- 1
Open the health tab
Inside any dog profile, click Health & Vaccines.
- 2
Log vaccines
Add vaccine type (DHPP, Rabies, Bordetella, etc.), date administered, vet/clinic, and next due date. The system tracks the schedule for you.
- 3
Add health checks
Record OFA/PennHIP results, eye certifications, DNA panels, deworming, and any vet notes. Upload PDFs or photos of certificates.
- 4
Share with buyers
A clean, buyer-facing summary appears on the public dog profile. The full backend stays private to you.
5. Managing Inquiries
Every contact form, lead capture, and dog inquiry routes into one inbox so nothing gets lost in DMs or email.
- 1
Check Seller → Inquiries
New leads appear at the top with the dog they asked about, contact info, and their message.
- 2
Reply directly
Respond in-platform or use the contact info to call/text. Mark leads as New, Replied, Qualified, or Closed.
- 3
Track conversions
When a lead becomes a buyer, link them to the dog and update the dog status to Pending or Placed.
Pro tips
- Reply within 24 hours — speed alone wins most placements.
6. Produced Dogs (Your Track Record)
Produced Dogs is your verifiable history — dogs you've bred or trained that are now working, titled, or placed. This is what proves the quality of your program over time.
- 1
Add a produced dog
Seller → Produced → New. Include name, photos, what they're doing now (sport, PPD, LE, family), and the owner/handler (with permission).
- 2
Link to the litter
Tie each produced dog back to its sire/dam so visitors can see the bloodline's results.
- 3
Keep it current
Add new titles, certifications, and placements as they happen. This becomes your strongest sales tool.
7. Testimonials & Evaluations
Honest client feedback and trainer evaluations build long-term trust.
- 1
Request a testimonial
Send your client the testimonial link from Seller → Testimonials. They submit text, photo, and optional video.
- 2
Approve and publish
Review submissions before they go live. Approved testimonials appear on your kennel page and (optionally) on the linked dog's profile.
8. Marketplace & Visibility
Published dogs automatically appear in the global Marketplace at thedogvault.com/marketplace, giving you exposure beyond your direct traffic.
- 1
Optimize for search
Use accurate breed, age, sex, drive ratings, and pricing — buyers filter on these.
- 2
Share your kennel link
Put thedogvault.com/b/your-slug on Instagram, Facebook, business cards, and email signatures. One link replaces a website.
9. Billing & Plan Changes
Manage your subscription from Seller → Account → Billing.
- 1
Upgrade or downgrade
Move between Single Seller, Kennel, and Pro at any time. Limits adjust immediately.
- 2
Update payment method
Add or change cards in the secure billing portal.
- 3
Cancel
You can cancel anytime. Your public page stays live until the end of the current billing period, then unpublishes — your data is retained for 60 days in case you return.
Common questions
Can I move my existing kennel website over?+
Yes. Most kennels rebuild their site on The Dog Vault in an afternoon — listings, photos, and bios all migrate by hand into structured profiles.
What happens to my dogs if I cancel?+
Your public page unpublishes at the end of your billing period. Your data is retained for 60 days so you can reactivate without losing anything.
Can multiple people manage one kennel account?+
Kennel and Pro plans support multiple team members so trainers, breed managers, and assistants can all post and reply to inquiries.
Do you take a cut of sales?+
No. Your subscription is your only cost. Deposits and final payments go directly between you and the buyer.
Is my data private?+
Yes. Health backend, inquiries, and lead contact info are private to your account. Only the buyer-facing summary on the dog profile is public.
Still need a hand?
We're built by kennel people. If something isn't working or you want a walkthrough, reach out.